12v Battery malfunction - help with dealership needed

Sorry for the wall of text and appreciate any help in advance.

I’ve been having issues with my 12v battery for about a year now where it’s seeming to discharge on its own or not recharging itself. Because of this i bought one of those portable jump start/tire inflators and have been having to jump it about once or twice a week because the power was drained.

About 6 months ago I received a letter about a recall and if I remember right it was something to do with the charging system (but maybe unrelated to the 12v?) so I figured that was the issue. After going to the dealer a few months later (June) to get the recall issue fixed and telling them about my battery issue, they told me it was unrelated and that my battery was just dead so they sold me a new battery and I figured it was good, but the next week it happened again where the car was just dead after working the night before — no doors ajar or lights left on. But this was also right around the time of my wedding and our honeymoon trip and a funeral so I havent had time to follow up on the issue with the dealership, so for the past 3 months I’ve continued having to jump start my car a couple times a week.

Yesterday, I went to jump it like normal but this time after “jumping it” the dash lights would turn on but it didn’t seem like there was enough energy to actually start the car because after trying to start the car, all the dash lights would turn off and it seemed like it used all of the energy trying to turn it on. I’m not sure if it’s because my portable jumper isn’t giving it enough energy or if the system is just broken broken now…

I have an appointment tomorrow morning with my dealer… but i don’t know how to get my car there if it can’t even turn on now. Is there anyway I can get them to pay for my car to get towed there or will I just have to bite the bullet since I was negligent on following up?

Thanks

That sucks! The 12V usually comes with a warranty… I would definitely check into that. I think my car insurance covers towing that might be something to look into as well. Good luck with the dealer.

Cory said:
That sucks! The 12V usually comes with a warranty… I would definitely check into that. I think my car insurance covers towing that might be something to look into as well. Good luck with the dealer.

Thanks looking into my insurance now to see if it covers a tow

Sounds like my situation a few months back. When’s the last time your orange charging light came on?

Sounds like your ABS+ (auto battery management?) module hasn’t reset yet. Mine kept dying because my car would constantly ping kia servers and eventually the battery couldn’t take the load. If you want to learn more about the ABS+ I recommend googling it on the EV6s and the EV9s it’s got a flaw imo.

If you haven’t seen the orange light in a long time and even before the first battery change I’d tell them to look into the ABS+ module. Hopefully they don’t look at you dumbfounded.

@Dana
I would actually see the orange light on frequently. Which is why I was thinking it just wasn’t recharging properly

Mine did this and it ended up being a fuse blown. I got my car back yesterday and so far so good. :crossed_fingers:t3: