BMW IX connections

Hi everyone. My iX has stopped updating its location and status. It’s stuck showing where the car was three days ago at the office. I’ve tried rebooting it, but that didn’t help. Is anyone else experiencing this issue, or is it just me?

My sister,my advise,while the iX lacks a standard Wi-Fi connection to your home network, it does provide a secure and dependable cellular connection for internet browsing.
The connection features may differ depending on the model year and area.

The only method to reload my iX app is to transmit a command, physically open a door or trunk, or drive. Swiping up and down does not refresh my application. This applies to all of our BMWs.