Sky said:
The car is still under warranty for the battery. Why is the dealer insisting on a full replacement? Something seems off.
Call Kia customer care to see if this is normal.
Exactly. This whole situation seems shady.
I’ll wait for what the insurance says, but my next step is calling Kia directly.
@Vail
For what it’s worth, my dealer can’t even reset a scheduled maintenance reminder without calling Kia. That should tell you something about their expertise.
Sky said:
@Vail
For what it’s worth, my dealer can’t even reset a scheduled maintenance reminder without calling Kia. That should tell you something about their expertise.
Our dealer doesn’t even do it half the time. You can Google it in 30 seconds and get it done yourself.
Sky said:
@Vail
For what it’s worth, my dealer can’t even reset a scheduled maintenance reminder without calling Kia. That should tell you something about their expertise.
Yeah, they blamed us for the tire pressure warning not turning off, even though it was the exact stated pressure and we had driven over 50 miles. We may just have to move on from these guys. It’s going to be an interesting couple of days.
@Vail
Do you have a place like Jiffy Lube or Costco for oil changes? If so, next time, try going to them for tire changes. Or Costco.